2 Ways to Cancel Your Splash Car Wash Membership in Connecticut and New York

This guide covers Splash Car Wash — the Northeast chain that runs 60+ locations in Connecticut, New York, Massachusetts, and Vermont under Splash Management Group, LLC.

Splash Unlimited bills your card every month and holds a strict no-refund policy, so the only way to protect yourself from an unwanted charge is to submit your carwash cancellation before the deadline.

Cancelling correct “Splash Car Wash”?

Wait, are you in Arkansas or the Northeast? Make sure you are trying to cancel with the right company! ‘Splash Car Wash’ is a shared name. If you live in New York or Connecticut, you need to use the Splash Management Group portal at splashcarwashes.com. If you live in Arkansas, you are dealing with a completely different company and need to go to cleancarfast.com.

Before You Cancel — What You Need

• Phone Number linked to your Splash Car Wash — Need to access your Membership portal
• Your 12-digit windshield barcode number — the portal uses this number, found beneath the barcode on your windshield sticker, to identify your account
• Your billing date — check your bank statement for the recurring Splash charge date, count back 5 days, and that is your cancellation deadline

How to Cancel Your Splash Car Wash Unlimited Membership

Method 1 — Online Through the Member Portal

Cancel through the Splash portal for a record of the exact cancellation date and your last wash day.

Step 1 — Go to the portal

Visit splashcarwashes.com and click Manage My Membership in the top navigation.

Step 2 — Log in to your account

Enter the 10-digit phone number linked to access your account.

Step 3 — Select Cancel Membership

Choose Cancel Membership from your account menu and confirm when prompted.

Step 4 — Note your last wash date

The portal displays the exact date your access ends. Screenshot this screen — it confirms your cancellation and the date your membership closes.

Not ready to cancel permanently? The portal lets you pause your membership instead. Billing stops until the next time you use a Splash location, and your account stays active.

Method 2 — By Phone

Call Splash carwash support at 203-543-9001 and ask to cancel your Unlimited membership.

They will ask for your personal, vehicle details to verify your identity.

Ask the agent to confirm that your cancellation is on file and note the date and time of the call.

Related:

Cancellation Policy

5-Day Notice Rule

Splash requires cancellation at least 5 days before your billing date. Cancel inside that window and Splash charges your card for one more full month — your access continues through that month and ends on the renewal date the portal displays at cancellation. Setting a reminder 7 or more days before your billing date gives you enough lead time to cancel without rushing the deadline.

Refund Policy

Splash does not refund partial months or unused days. The membership agreement carries no refund exception — submitting your cancellation before the 5-day window closes is the only way to avoid an unwanted charge.

Cancellation Fee

None. Splash does not charge a fee to stop your membership at any time.

After You Cancel

1. Save your confirmation — the screenshot of your final wash date is your proof if a question arises later
2. Use your membership through the last day shown in the portal — cancellation does not cut off access immediately
3. Check your card on the next billing date to confirm no charge appears
4. If an unexpected charge posts, contact Splash at 203-324-5400 and provide your cancellation date
5. Peel the RFID sticker from your windshield once your membership expires — it will no longer activate at Splash locations

Splash Car Wash Contact Information

Similar Cancellation Guides

• 4 Ways to Cancel Super Star Carwash Membership
• Whistle Express Car Wash Membership Cancellation Guide

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