To cancel MyFreeScoreNow, call customer service at 1-888-548-2008 or send a cancellation letter by US mail. There is no online or email cancellation: in its July 2024 replies to Better Business Bureau complaints, the company says a membership is cancelled by calling its toll-free number during the business hours on its Contact Us page, or by sending a letter by US mail. It also says payments are non-refundable, so cancel before your next billing date.
MyFreeScoreNow (MyFreeScoreNow Inc., Seattle, WA) sells a credit monitoring membership that starts with a trial and then bills monthly until you cancel. The current trial price, trial length and monthly price are shown on the sign-up page and in the Terms of Service for your account. People who filed BBB complaints reported monthly charges of $29.95 (November 2024) and $29.90 (March 2026).
Key Takeaways
- MyFreeScoreNow accepts cancellations only by phone or by a letter sent through US mail.
- Cancel before the trial ends or before your next billing date; the company says payments are non-refundable.
- When you call, write down the date, the agent’s name and any confirmation number.
- A March 2026 BBB complaint reports a charge four days after a phone cancellation, so check your next statement.
How to Cancel MyFreeScoreNow?
MyFreeScoreNow does not offer online or email cancellation. Its two channels are a phone call and a mailed letter, as the company states in its BBB complaint replies.
| Cancellation Method | Official? | Notes |
|---|---|---|
| Phone | Yes | Call during the hours on the Contact Us page |
| Letter | Yes | Send by US mail; keep a copy and proof of mailing |
| Email/Online | No | Not accepted; the company directs members to phone or mail |
How to Cancel MyFreeScoreNow via Phone call?
To cancel your MyFreeScoreNow membership by phone, call customer service at 1-888-548-2008 during the business hours listed on MyFreeScoreNow’s Contact Us page. Once connected, say you want to cancel your membership and ask for a confirmation number or email as proof.
Hours can change, so check them on the official Contact Us page before you call. During the call:
- Write down the date and time of the call and the agent’s name.
- Ask for a cancellation confirmation number or email, and keep it until you see no further charges.
A phone call is the only way to cancel without waiting for a letter to be delivered.
Similar Article: Cancel your ViewFreeScore Subscription
How to Cancel MyFreeScoreNow Subscription by Mail?
To cancel by mail, send a signed cancellation letter by US mail to the mailing address shown on MyFreeScoreNow’s Contact Us page or in your membership Terms of Service. Use a trackable service and keep a copy.
We could not confirm the Thousand Oaks, CA PO Box that earlier versions of this page listed, so check the address on the official site before you mail anything.
Follow the below template
[Your Full Name]
[Your Address]
[City, State, ZIP Code]
[Email Address associated with your MFSN account]
[Today’s Date]MyFreeScoreNow
[Mailing address from the Contact Us page]Subject: Request to Cancel MyFreeScoreNow Subscription
Dear MyFreeScoreNow Support Team,
I am writing to formally request the cancellation of my MyFreeScoreNow membership. Please consider this letter as my official cancellation notice. I kindly ask you to stop any future billing associated with my account.
If any additional steps are needed from my side, please notify me at the email address provided above. I would also appreciate a written or email confirmation of this cancellation for my records.
Thank you for your assistance.
Sincerely,
[Your Full Name]
Note: A letter takes days to arrive, so mail it well before your next billing date and keep the tracking receipt.
Does MyFreeScoreNow refund?
No. In a July 2024 reply to a BBB complaint, MyFreeScoreNow said payments are non-refundable and there are no partial refunds or credits for partly used monthly membership periods.
We could not confirm an annual plan or the 180-day prorated annual refund that this page listed earlier; it is not in any MyFreeScoreNow source we could read. If you are charged after cancelling, contact MyFreeScoreNow first with your confirmation number, then your card issuer if it is not resolved.
