How to Cancel Quick Quack Car Wash Membership in 2025

Quick Quack Car Wash, based in Roseville, California, operates over 280 locations across Utah, California, Texas, Colorado, and Arizona, offering unlimited wash memberships under their “Don’t Drive Dirty” brand.

If you’re considering canceling your membership due to relocation, dissatisfaction, or a better alternative, this guide outlines the process, policies, and tips to avoid common issues, based on official policies and customer experiences.

Key Information

1. Official Website: www.dontdrivedirty.com
2. Contact Phone: 888-772-2792 (6:00 AM – 7:00 PM Pacific)
3. Support Email: info@dontdrivedirty.com
4. Corporate Address: 1380 Lead Hill Blvd. Suite 260, Roseville, CA 95661
5. Cancellation Fee: $5 (if canceled within 45 days of initial purchase, at Quick Quack’s discretion)
6. Notice Period: 10 days before the renewal date
7. Refund Policy: No refunds for used portions of memberships, except if Quick Quack terminates without cause before the billing period ends or under specific written policies
8. Pause Option: Not available; you must cancel and re-sign up later without rejoining penalties

Suggestion: Many customers report frustration with the no-refunded policy and unexpected charges, describing it as a “rip-off” or “unethical” on sites like Trustpilot and Reddit. To avoid surprises, confirm your billing cycle and cancellation date with support before proceeding.

How to Cancel Quick Quack Car Wash Membership?

Quick Quack offers 3 cancellation methods: the myQQ portal, myQQ mobile app, or phone. Follow these steps and submit your request 10 days before your billing cycle to avoid charges.

Method 1: Cancel via myQQ Portal

To cancel your Quick Quack Car Wash membership online through the myQQ portal by following these steps.

1. Visit the myQQ Portal

Open myqq.dontdrivedirty.com in your web browser. Click “myQQ Sign In” in the top right corner, then select “My Account.”

2. Log In to Your Account

Use your registered email and password, or sign in with your Gmail or Apple ID for faster access.

3. Select Your Vehicle

Click the “Vehicles” menu on the right. If you have multiple vehicles, choose the one tied to the membership you want to cancel.

4. Link Your Membership (First-Time Users Only)

If your account isn’t connected to the myQQ portal, click “Locate Your Membership.” Enter your vehicle’s license plate or VIN number and the last 4 digits of your credit card to link it.

5. Cancel the Membership

Select the vehicle, click “Manage,” and follow the prompts to cancel. Submit the request and check your registered email for a confirmation.

Suggestion: Save the confirmation email, as some customers on Reddit reported “frustrating” issues with unprocessed cancellations leading to extra charges. If you don’t receive confirmation within 24 hours, contact support at 888-772-2792 or info@dontdrivedirty.com.

Method 2: Cancel via myQQ Mobile App

1. Download the myQQ offical app from the Google Play Store or Apple App Store.
2. Log in with your registered email and password.
3. Navigate to account management and follow the cancellation instructions.
4. Provide membership details and submit the request.
5. Verify confirmation in your email.

Suggestion: Ensure the app is updated to avoid glitches. Such issues can led to a delayed cancellation, resulting in an extra month’s charge.

Method 3: Quick Quack cancel membership phone number

If you are having trouble terminating your subscription using the online form, you can call their corporate number. Simply Call Quick Quack Customer Care at 888-772-2792 during office hours, 6:00 AM – 7:00 PM Pacific to request cancellation.

Prepare details such as your Full Name, Address, License Plate, for verification. (Timing may vary according to your state in the US)

Cancellation Policy

To cancel your Quick Quack Car Wash membership without being charged for the next billing cycle, submit your request at least 10 days before the renewal date. Here’s what you need to know:

• Cancellation Fee: A $5 fee may apply if you cancel within 45 days of signing up.
• Membership Access: After cancellation, you can use the service until the end of your paid billing period, but no refunds are issued for unused portions.
• No Pause or Freeze Option: Quick Quack does not allow pausing memberships, You must cancel and rejoin later if needed.
• Refunds: The car wash company has strict no-refunded policy. Refunds are only possible if Quick Quack terminates your membership without cause.
• Plan Changes: Upgrading a plan may incur an immediate charge for the price difference. Downgrades take effect in the next billing cycle. Contact support for details.

Related Post: How to cancel Go car wash membership online

How to contact Quick Quack support for Follow-up?

If you have any problem cancelling dontdrivedirty membership or unable to reach the support via phone then email thier support team at info@dontdrivedirty.com.

1. Write an email to “info@dontdrivedirty.com“.
2. Subject as “Request or Follow-up on Cancellation“.
3. Include the required information for verification:
   • Location and State.
   • “License Plate” number or “VIN.”
   • “Last Four Digits” of your credit card.
   • Cancellation Request, Follow up or Other Question.
4. Send email, and the average wait time is around 12-24 hours.

Cancellation via email is slow and alternative, we suggest you contact only if all other methods failed or support is unresponsive via call. The wait time can FURTHER dealy your cancellation submission resulting in payment for next months as well.

FAQs