Canceling your Chuze Fitness membership shouldn’t feel like a battle, yet many find themselves frustrated and stuck. Some follow the steps, only to be told they need to come in person. Others cancel but still see unexpected charges.
Why is this so confusing? You’re not alone—many feel lost, wondering if they’ll ever stop being billed.
The good news? There’s a way out. Whether you’re looking for a refund, freeze option, or early cancellation, understanding the policy is key. Let’s break it down—when to cancel, how to avoid extra fees, and what to expect next.
TIPS
All GYM branches under chuze work independently and provide membership agreements including cancellation. Where they mention early termination fees, notice period, cooloff period, and more.
Sending a cancellation notice, or signing form does not fully terminate your account. You must confirm is it has been approved and ask for printed receipt for proof as security to dispute future charges.
About Cancellation Notice and Fee
Notice Period: You must provide a written notice or an online cancellation request 10 day prior to any monthly billing date. Example: If your next billing date is March 15, 2025, submit your cancellation request before March 5, 2025, to avoid being charged for another month.
Cancellation Fees: Chuze Fitness does not charge early cancellation fees for monthly memberships. However, if you have a 12-month contract and want to terminate before completing the commitment, you may be charged a $50 fee.
Full Refund: To receive a full refund, you must notify your home club and request cancellation within 5 business days of joining.
Best Ways to Cancel Chuze Fitness Membership in 2025
By Visiting Any Chuze Fitness Location
You can cancel your Chuze Fitness by visiting any location, just follow the steps below.
- Visit any Chuze fitness: Go to the “nearest chuze gym branch” during staffed hours.
- Talk to a receptionist: Request staff “I want to cancel my subscription”.
- Fill Cancellation Form: Fill out a “cancellation form and signature”.
- Calculate Dues and Fees: If you have an early cancellation or payment remaining, they will notify you of this.
- Manager’s Signature: Some centre need manager’s approval.
- Confirmation Receipt: Most location provide you with a copy of your cancellation form.
Ask for Cancellation Proof: If they do not provide a confimation receipt then ask them to send you an email or message to prevent any future wrongly charged subscription renewal.
By myiclubonline.com
To cancel your Chuze fitness membership online, follow the 5 steps listed below.
- Visit billing portal: Open myiclubonline.com and log in to your account.
- Click on Account: After logging in, click on the “Account” option from the top of the dashboard.
- Billing Option: Under your Account details, look for your Billing options.
- Cancel Membership: Click on the “Cancel” option next to your current active subscription.
- Review your Dues and Fees: Check remaining payment you need to make, talk to your club if find any wrongful charges.
- Confirm and Print: Click on “request cancellation” then print your termination letter.
Cancellation via online is a formal request to cancel, if you have pending payment you must first clear those to sucessfully cancel your account. Follow-up on with your GYM via email or call to avoid future conflicts.
Few other popular GYMs in the United States like Retro Fitness and Fitness 19 uses the same management portal to manage their membership.
Contact Customer Support
| Information | Details |
|---|---|
| Contact Page | https://chuzefitness.com/contact/ |
| Customer Support email | info@chuzefitness.com |
| Customer Support Phone | (619) 780-0141 |
About Freeze/Hold Chuze Fitness Membership
The fitness company allows their memberships to freeze their subscription by providing documents as proof for 2 reasons:
- Medical Condition: If the member is hospitalized or cannot utilize the facility for a specified time.
- Military: Reason If an military personal is transfered or deployed more than 25 miles from any Chuze Fitness location.
How to freeze Chuze Fitness membership?
To freeze your Chuze fitness membership follow the steps listed below:
- Visit your Local Chuze Fitness branch during office hours.
- Requst saff “i would like to freeze membership”.
- Provide your account details and membership plan, as well as any other information they require.
- Give your reason and documents of proof for pausing.
- Ask for a print of confirmation after freezing your account.
You can also downgrade your membership plan by visiting the local branch.
