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How to Cancel an Anytime Fitness Membership Through Your Home Club

•7 min read•By Steps to Cancel Editorial Team

Cancellation Summary

Cancellation Methods
Email

Account Freeze
Varies by location
Difficulty Level
Moderate

Verified from official company policies

Cancel Anytime Fitness Membership

Your home club cancels an Anytime Fitness membership, not corporate, and the Membership Agreement you signed there sets the notice period and any fee.[1][2] Find the club with the Anytime Fitness club locator: its page on anytimefitness.com has a Cancel my membership section with a ready-made request that asks for your full name, phone number and reason.[4][5] Keep a copy of what you send and ask the club to confirm the cancellation date in writing.

Start with your home Anytime Fitness club and your Membership Agreement

Your home gym is the Anytime Fitness you joined to visit most often, and it’s where you manage your membership.[3] Your membership lets you work out at any location, but your account stays with your home gym unless it’s transferred.[2]

Each club is independently owned and operated, and each state has different cancellation policies, so the rules come from your own agreement rather than a single national policy.[1] Read it before you contact the club; if you can’t find your copy, ask the club for one.

What to look for in your agreement

  • The notice period, and how notice has to be sent.[2]
  • Any fee for ending the contract early, which your location’s agreement sets.[2]
  • Your term: some gyms offer 6, 12 and 18-month options, and pricing varies by location.[3]
  • Late payment fees, which also sit in the agreement, in case a draft hits while your request is pending.[2]

Cancel Anytime Fitness with your club page’s Cancel my membership request

The request on the club page is worded as an email to your home club, and it covers personal training, nutrition or recovery agreements with that club as well.[5]

  1. Open the club locator and find your home club, the one you joined.[3][4]
  2. Go to that club’s page on anytimefitness.com and scroll to the Cancel my membership section.[5]
  3. Fill in your full name, phone number and your reason for the cancellation request.[5]
  4. Read the request text before you send it: it says the cancellation terms in your agreement, including any required notice periods or fees, will apply.[5]
  5. Save a copy or screenshot of what you sent and the date, then ask the club to confirm your cancellation date in writing.

If your agreement asks for written notice by mail or in person, send that too and keep proof. For example, one Nevada club told the BBB in February 2025 that its contract required a 30-day written notice to cancel, either by mail or in person.[11]

Can you cancel Anytime Fitness by phone or in the AF App?

Call your home club to ask how it accepts cancellations; ABC Financial handles billing questions, not cancellations.[1] Use the club locator to find your club’s contact details.

The AF App’s store listings don’t describe a way to cancel or freeze a gym membership, so use your home club.[6][7][8]

Moved, or mostly working out at another Anytime Fitness?

Anytime Fitness memberships can be transferred by usage or by relocation, and a relocation transfer has to be more than 10 miles from your last residence.[2] There’s no transfer fee, but your monthly dues could change with the new home gym.

A transfer by usage means your home club can change even if you never asked to move. One club’s agreement, quoted by that club in January 2024, let the franchisor transfer a member who primarily used another facility over a 60-day period.[11]

Before you send a cancellation, confirm which club currently holds your account, so the request reaches the club that bills you.

Freeze your Anytime Fitness membership instead

A hold or suspension also goes through your home club.[2] Club pages carry a Freeze my membership request worded for one month, which asks for your full name, phone number and reason for the freeze.[5]

Anytime Fitness doesn’t publish a freeze fee, so ask your club about any cost before you send the request.

Note the end date: the freeze request says your membership resumes after the month is over. Put that date in your calendar, and cancel before it if you don’t plan to return.[5]

Who handles what at Anytime Fitness

Only your home club is listed for cancellations; the billing and corporate contacts cover payments and feedback about a club.[1]

What you needWho handles itHow to reach them
Cancel, freeze or transfer[1][2]Your home clubIts page via the club locator[4]
A billing question, or a double or extra charge[1][2]ABC Financial, the club’s billing processor1-888-827-9262 or customercare@abcfitness.com[1]
Report an issue with a club’s service[1]Anytime Fitness corporate1-800-704-5004 or member.solutions@sebrands.com[1]

Still charged after you canceled Anytime Fitness?

Members have reported dues still drafting after they canceled, and billing that kept going after a one-year term ended (September 2026).[13] Others described bi-weekly drafts continuing after a relocation (February 2026) and a June 2023 hold reactivated three months later without notice (April 2025).[12]

Send your saved request and the club’s confirmation to your home club and ask for a correction in writing. File any complaint with that club as well, since complaints go to the location where you’re a member.[10]

For a charge you think was taken twice or is too high, call ABC Financial’s Financial Services line at 1-888-827-9262.[2] A club can correct drafts taken after a documented cancellation date: one Wisconsin franchise operator canceled an account effective immediately and refunded $172.94 drafted after that date (March 2026).[12]

If neither the club nor ABC Financial resolves it, your bank or card issuer can tell you how to dispute a charge.

RELATED

How to Cancel LA Fitness Membership

Why Anytime Fitness cancellation advice differs online

Fee formulas or cooling-off periods quoted on other sites may come from another country’s Anytime Fitness terms, not a US club’s agreement.

Check the name on your card statement or key tag, too. Workout Anytime is a separate company with its own cancellation steps.

Anytime Fitness and Orangetheory Fitness share a parent company, Purpose Brands, but Orangetheory members use Orangetheory’s cancellation form instead.[9]

Open club pages only on anytimefitness.com, since look-alike membership sites rank for freeze and cancel searches. Switching gyms? See how other gym chains handle canceling before you sign a new agreement.

Anytime Fitness cancellation FAQs

Is there a cancellation fee at Anytime Fitness?

It depends on your location’s Membership Agreement, which sets any fee for breaking the contract.[2] Ask your home club for the amount in writing before you send the request.

Can I cancel Anytime Fitness at any location?

No. You can work out at any club, but cancellation goes to your home club.[1][2] If you mostly use another club, check whether your account was transferred there first.

Does Anytime Fitness cancel automatically when my contract ends?

Don’t assume billing stops when your term ends; your agreement says what happens next, so send a cancellation request.[1]

Can I cancel Anytime Fitness if I move?

You can cancel through your current home club under your agreement’s terms, or transfer instead if your new home is more than 10 miles away; there’s no transfer fee.[1][2]

References

  1. Anytime Fitness, Contact Us.
  2. Anytime Fitness, FAQs.
  3. Anytime Fitness, Membership.
  4. Anytime Fitness, Gym locations (club locator).
  5. Anytime Fitness, San Diego, California club page (example of the Cancel my membership and Freeze my membership requests on club pages).
  6. Apple App Store, AF App.
  7. Google Play, AF App.
  8. Anytime Fitness, Apps.
  9. Purpose Brands, Our brands.
  10. Better Business Bureau, Anytime Fitness, LLC business profile (company statement).
  11. Better Business Bureau, Anytime Fitness, Las Vegas, NV complaints (company responses).
  12. Better Business Bureau, Anytime Fitness of Southern Wisconsin complaints (member reports and company responses).
  13. Trustpilot, anytimefitness.com reviews (member reports).
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