Founded by Jack Jackson in Houston, Texas in 1969, Mister Car Wash is one the longest-running companies in this industry. It has merged with many other brands to form one of the largest car wash services in the US, a network of over 476 locations.
Even with great service, individual needs and expectations can vary. If you are ready to leave then you can cancel your Mister Car Wash membership through online, web form, phone call, email, or in-person visit.
Key Points
Here are the five key points a customer should know about canceling their Mister Car Wash subscription:
- 7-Day Cancellation Notice: It’s recommended to cancel at least 7 days before the next billing cycle to avoid being charged for an additional month.
- No Contracts or Commitments: The subscription plan is flexible, with no long-term contracts or commitments required, making cancellation straightforward.
- No Cancellation Fees: There are no fees for canceling the subscription, allowing customers to cancel without any financial penalties.
- No Refund Policy: Mister Car Wash operates on a no-refund policy, meaning customers won’t receive a refund for any unused portion of their subscription after cancellation.
- Maximize Subscription Use: If you’ve already paid for the upcoming month, it’s advised to use the service until the subscription officially expires after cancellation.
How to Cancel Mister Car Wash Membership Online?
To cancel your Mister Car Wash Membership online, follow the below steps.
- Login to Account: Visit and log in to your Mister Car Wash Account from the official website.
- Manage: Navigate to the Manage Memberships section under the Account tab
- Choose: Click on the Membership you would like to cancel
- Cancel: Click on Edit Membership and select “Cancel Membership.”
- Select Reason: Choose the reason for your cancelation
- Final: Scroll down and again select Cancel My Membership
Make sure to check your confirmation email after completing the process. If you do not get any, then contact support for more information with a screenshot.
Alternative Ways: Mister Car Wash Cancel Subscription
If you cannot terminate your subscription at Mister Car Wash using an online application then try these alternative methods.
1. Visit In Person
Mister Car Wash accepts cancellations from any of their locations; you only need to visit the branch nearest to you.
Talk to the receptionist and ask about the process to cancel the subscription; they might ask for the identity or other documentation verification.
Follow the instructions properly for your cancelation
2. Cancel Via Email
To cancel your MCW membership via email, send a composed email to help@mistercarwash.com with the subject “Cancellation Request” and basic documents including name, address, vehicle no., and ID No.
Cancellation by email might take longer than other methods, and we recommend you call or visit in person for faster termination of service.
3. Cancel Mister Car Wash Over the Phone
Cancellation of membership via phone call is simple and fast, as you directly talk to them and request that they process your request.
Follow the steps listed below,
- Dail at customer support team at 1-866-254-3229.
- Ask them to cancel your subscription and provide the necessary documents.
- Please provide them with the necessary verification.
- Once the cancellation is complete, an email confirmation.
4. Via Webform
- Visit the Official Mister Car Wash Website.
- Navigate to the Contact form page.
- Fill out all the details on the form.
- Set “You are contacting us regarding” to “Cancelation” from the “Visit information” section
- Provide a valid reason for your cancellation and submit the form.
Contact
| Information | Details |
|---|---|
| Website | https://mistercarwash.com/ |
| Customer Care Email | help@mistercarwash.com |
| Phone Support | 1-866-254-3229 |
| Operating Days | Monday – Saturday |
| Operating Hours | 8:00 AM – 8:00 PM (May vary by location) |
| No. of Locations | 475+ |
| Cancellation Methods | Online account, In-person Visit, and Phone Call |
Location
| Address | State | Phone Numer |
|---|---|---|
| 1309 W Main St | Farmington, NM 87401 | +1 505-436-2462 |
| 2609 E 20th St | Farmington, NM 87401 | +1 505-258-4627 |
| 5530 E Main St | Farmington, NM 87402 | +1 505-336-5277 |
| 3625 NM-528 | Albuquerque, NM 87114 | +1 505-890-1064 |
| 8100 San Pedro Dr NE | Albuquerque, NM 87113 | +1 505-797-3503 |
| 9516 Snow Heights Cir NE | Albuquerque, NM 87112 | +1 505-298-8833 |
| 3101 Coors Blvd NW | Albuquerque, NM 87120 | +1 505-831-0595 |
| 2300 4th St NW | Albuquerque, NM 87102 | +1 505-242-1553 |
| 2421 NM-528 | Rio Rancho, NM 87124 | +1 505-404-9141 |
| 2020 Gibson Blvd SE | Albuquerque, NM 87106 | +1 505-532-4200 |
| 4200 San Mateo Blvd NE | Albuquerque, NM 87110 | +1 505-207-6802 |
| 5215 San Mateo Blvd NE | Albuquerque, NM 87109 | +1 505-883-9774 |
| 2410 Southern Blvd SE | Rio Rancho, NM 87124 | +1 505-532-4282 |
| 6016 Central Ave SE | Albuquerque, NM 87108 | +1 505-639-4375 |
| 1478 S 300 W | Salt Lake City, UT 84115 | +1 801-484-8800 |
| 1503 Main St SW | Los Lunas, NM 87031 | +1 505-532-4292 |
| 5308 Central Ave SE | Albuquerque, NM 87108 | +1 505-265-1507 |
| 201 98th St NW | Albuquerque, NM 87121 | +1 505-208-6140 |
| 3155 Avanzando Rs SW | Albuquerque, NM 87105 | +1 505-658-4032 |
| 222 East 5th Street | Tucson, AZ 85705 | +1 520-615-4000 |
| 324 US-550 | Bernalillo, NM 87004 | +1 505-257-3658 |
Reactivate my Mister Car Wash Subscription
To reactivate your membership follow the steps:
- Go to the Official Mister Car Wash Website and log in to your Account
- Go to the Manage Membership section under the Accounts Tab.
- Click on the membership you would like to reactivate.
- Click on the “Activate” option.
- Authorize a payment option or add a new option.
- Click on the “Yes activate” option.
- You should see a popup confirming your reactivation and an email after this process.
How to update the payment method?
To update your Mr.Car Wash Membership, follow the steps listed below:
- Log In.
- Go to the Manage Memberships section under the Account tab.
- Tap on the membership you would like to update.
- Tap on the payment details box with your payment information.
- Tap Update.
- Select a payment method already on file or Add a Credit Card to add a new card.
FAQ
Can I upgrade/downgrade my subscription plan?
Yes, you can upgrade or downgrade your subscription plan by contacting customer support through a phone call, email, or visit your nearest servicing location.
Can I Pause Mister Car Wash membership?
No, there is no feature to pause your mister car wash. Temporarily. The company will not pause or freeze your membership; you must cancel it.
Is there a cancellation fee for Mister Car Wash?
No, Mister Car Wash does not charge a cancellation fee for its subscription plans. You can cancel at any time without any commitment. However, cancellations require 7 days to take effect, so cancel in advance to avoid unwanted charges.
What happens after my cancellation?
After your cancellation, you can still access the services provided by the company until the end of the billing cycle, even if your subscription renewal has already been canceled.
Can I transfer my subscription to another user?
No, your transfer of subscription plan from one use to another is not allowed.
Will I be refunded for my cancellation?
No, Mister Car Wash follows a no-refund policy. You will not receive a refund upon cancellation. If you have already paid for upcoming months, cancel your subscription renewal and continue using the service until it expires.
