How Can I Cancel My Planet Fitness Membership? [In-Person, Mail & Online]

Picture this: You signed up for Planet Fitness with big workout goals, but now you’re moving across the country, or maybe those gym fees are pinching your budget.

Whatever the reason, you’re ready to cancel your Planet Fitness membership—and you want to do it without the headache of surprise fees or endless hoops. Sound familiar? You’re not alone.

Whether it’s a relocation, a switch to home workouts, or just wanting to cut costs, canceling a gym membership can feel frustrating and overwhelming. Many people find the process difficult and unfair, especially when companies make it harder than it should be.

But don’t worry—this guide will help you cancel your Planet Fitness membership smoothly and avoid any unexpected charges.

Deadlines and fees to watch out before cancelling Planet Fitness

To avoid unwanted charges, here’s what you need to know:

1. Monthly Billing Cancellation Deadline: Notify Planet Fitness by the 10th of the month to avoid charges on the 17th (allow 7 business days for processing).
2. Annual Fee Deadline: To skip the $49 annual fee, cancel by the 25th of the month before the fee is due (check your membership agreement for the exact date).
3. Cancellation Fees: If you’re on a 12-month contract and cancel early, expect a $58 buyout fee. Month-to-month plans typically have no cancellation fee.
4. Other Costs: If you have unpaid dues, you’ll need to settle those before canceling. Late payments may also incur additional fees, so check your contract for details.
5. Refunds: Planet Fitness does not offer refunds for unused membership time.

Tip: Check your contract for specific terms, as policies may vary by location. In some cases, fees may be waived for medical reasons, relocation (over 25 miles from a Planet Fitness), military deployment, or death with proper documentation.

3 Official Ways to Cancel a Planet Fitness Membership

Planet Fitness offers three main ways to cancel your membership, though availability depends on your location and membership type:

1. In-Person: Visit your home club (the one you signed up at) to cancel directly.
2. By Mail: Send a certified letter to your home club with your cancellation request.
3. Online (Limited): Some members, particularly in California or with specific membership types, may cancel online via their account or a third-party service.

Let’s break down each method so you can choose the one that works best for you.

1. How to Cancel My Planet Fitness Membership In-Person?

Canceling in person is often the fastest and most straightforward option. Here’s how to do it:

1. Visit Your Home Club: Go to the Planet Fitness location where you signed up during staffed hours (typically 9 AM–5 PM, Monday–Friday).
2. Request a Cancellation Form: Ask a staff member at the front desk for the cancellation form.
3. Fill Out the Form: Provide your name, membership ID, and reason for cancellation. Double-check all details for accuracy.
4. Submit the Form: Hand it back to the staff member and settle any outstanding fees (e.g., unpaid dues or the $58 buyout fee for early cancellation).
5. Ask for written confirmation: (e.g., email or printed receipt) to verify cancellation.

Tip: Bring documentation (e.g., medical note or proof of relocation) if seeking a fee waiver.

If you’re no longer near your home club then you need to send you cancellation request thrbut requires careful timing.

2. How to Cancel My Planet Fitness Membership by Mail?

If you can’t visit your home club—say, you’ve moved far away—you can cancel by mail. Here’s how:

1. Write a Cancellation Letter: Write a one-page letter stating your intent to cancel. Include your full name, address, phone number, membership ID, and desired cancellation date. Sign the letter.
2. Find Your Home Club’s Address: Click here to find your home club’s mailing address.
3. Send via Certified Mail: Use USPS certified mail to ensure delivery and get a tracking receipt. Send it to your home club by the 10th of the month to avoid the next billing cycle.
4. Follow Up: Call your home club after 5–7 business days to confirm they received and processed your request.

We recommend you keep the certified receipt of delivery in case you need to dispute collections. As, sometimes the staffs ignores or forgets to check your written notice. You can call and show them proof of certified mail by providing Tracking Nuber.

If you don’t hear back within a week, call your home club or Planet Fitness customer service at 1-888-818-6056.

Letter Template Format: Write mail to cancel planet fitness membership

Dear Planet Fitness Customer Service,

I am writing to formally request the cancellation of my Planet Fitness membership, effective [desired cancellation date]. My details are as follows:

- Name: [Your Full Name]
- Address: [Your Address]
- Phone Number: [Your Phone Number]
- Membership ID: [Your Membership ID]
- Last 4 Digits of Payment Method: [Last 4 Digits]

Please process this cancellation as soon as possible and provide written confirmation. Kindly inform me of any fees or charges associated with this cancellation.

Sincerely,
[Your Signature]
[Your Printed Name]

3. How to Cancel Planet Fitness Membership Online?

To cancel planet fitness membership online, follow the steps listed below.

1. Signin or create new account at https://www.myiclubonline.com/iclub/members/signin
2. Tap on “My Account” and Click on “My Agreement Info” from left menu bar.
3. Click on “Request Cancel” link.
4. Select “Reason for cancelling” from dropdown menu.
5. Review your due and fees, then click on “Submit Request Cancel” button.
6. Finaly, download confirmation by clicking on “Print” button.

California Loophole: California law requires gyms to offer online cancellation. You can try changing your home club to a California location via your online account at myiclubonline.com or the Planet Fitness website. Steps include:

How to fix “Cancel Not Available Online” in Planet Fitness? [Try at your Own Risk]

If you are unable to cancel online then or no links shows but then try this loop hole submitted by Reddit user that uses California’s rule to be able to cancel any membership Online.

Follow the steps listed below to cancel PF account online.

1. Login to your account at myiclubonline.com.
2. Click on “My Personal Info” from left menu bar.
3. Change to any address in California. (If unable to change, Try using free VPN)
4. Wait untill, you receive home club transfer confirmation email (Few minutes to an hour).
5. Click on “My Agreement Info” from left menu bar.
6. Click on “Request Cancel” link.
7. Select “Reason for cancelling” from dropdown menu.
8. Review your due and fees, then click on “Submit Request Cancel” button.
9. Finaly, download confirmation by clicking on “Print” button.

Just wait for the email that says your transfer is successful, then it will allow you to cancel instead of telling you that you need to contact them to manage membership.

Pro Tip: Keep records of all communications (e.g., emails, letters, or call logs) and check your statements for 1-2 billing cycles post-cancellation to confirm no further charges.

Alternatives to Cancellation

Not ready to fully cancel? Planet Fitness offers two alternatives that might save you money:

• Membership Freeze: You can freeze your membership for up to 3 months, often for medical reasons or temporary relocation. Contact your home club in person or by phone to request a freeze. Fees vary by location, and the annual fee may be deferred until the freeze ends.
• Membership Transfer: If you’re moving, you can transfer your membership to another Planet Fitness location after 3 months of membership. Visit your home club to initiate a transfer, which may involve a small fee.

These options can be great if you plan to return to Planet Fitness later without paying start-up fees again.

Understanding Planet Fitness Contract Terms

Planet Fitness contract terms can vary by location and whether the gym is franchised or corporate-owned. Below is a summary of key terms to help you understand your obligations:

FAQs About Canceling Your Planet Fitness Membership