Rocket Car Wash serves customers across Nebraska, Iowa, Pennsylvania, Texas, Utah, California, and Florida. With 25 locations and 2 more on the way, it’s easy to find a Rocket Car Wash near you!
However, we understand that sometimes you may need to cancel your subscription due to changes in your routine, relocation, or simply a shift in your car maintenance needs.
Key Points
- Advance Notice: Cancellations must be received and documented at least 7 days before your billing date to avoid being charged for the upcoming month. This applies to all cancellation requests.
- Confirmation Required: It is essential to speak with a support center representative to confirm your cancellation. This step is crucial, as additional information may be needed to process your request or to locate the correct account and vehicle.
- Processing Time: While the cancellation request can be initiated immediately, it may take up to 7 days for the cancellation to be fully processed.
- No Partial Refunds: Rocket Carwash does not provide partial refunds for early cancellations.
- Cancellation fees: No, early termination fees will be charged.
Cancellation methods for all the 25 locations of Rocket Carwash are the same. We’ve outlined three straightforward cancellation methods with step-by-step instructions to make the process easy for you.
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Rocket CarWash Cancel Membership via Online
Follow the steps below to cancel your Rocket CarWash membership online.
- Visit Cancellation Page: Open or type the following URL in your web browser to visit the cancellation request form: https://rocketcarwash.com/cancellation/
- Personal Information: Enter the information you provided during sign up such as your Full Name, Email, and Phone Number, and then select your Location from the dropdown menu.
- Vehicle Information: You must provide your Member ID OR License Plate to verify your membership with the company.
- Last 4 Digits on Your Credit Card: Provide the last 4 digits of your Credit Card from which you’ve been paying for their car wash service.
- Reason for Cancellation: Select one of the appropriate or similar reasons for your cancellation from the menu.
- Acknowledgment and Captcha: You must know that this form is a request only and does not automatically cancel my membership. Then solve the captcha.
- Submit: Finally, submit your cancellation form.
Also Read: how to cancel bliss car wash membership
Cancel Membership via Phone
To cancel your membership via phone call the company at 1-833-712-1747 during the business hours on weekdays from Monday to Friday from 9 AM to 5:30 PM CST.
Cancel Membership via Visit in Location
Cancellation via visit in person to the nearest Rocket Car Wash location is the easiest and most successful way.
You can visit your car wash location or fill up a cancellation form at the nearest branch which is available to you.
Your request will be processed and once it is complete you must receive a confirmation email from the company, if not then I recommend you ask for one in the future.
How do I update the payment method?
To update your payment method you can visit any of the car wash locations ask the representative for help or simply fill up an update form.
- Visit Payment Update Page: Go to https://rocketcarwash.com/update-payment-method/.
- Enter your Name, Email, and Phone number.
- Enter the Barcode number (from the windshield, if applicable).
- Your vehicle’s license plate.
- State from where you signed up.
- Reason for update and send.
Requirements to update payment methods
- Fill Payment Update Form
- Full Name
- Email Address
- Phone Number
- Barcode (from windshield, if applicable)
- License Plate
- State
- Add why you want to change your payment method
Support contact details
Check the table below for support contact details, available weekdays from 9:00 am to 5:30 pm CST. Note: Closed on holidays.
| Contact | Details |
|---|---|
| Website | https://rocketcarwash.com/ |
| Timing | 9:00 am to 5:30 pm CST |
| Phone Number | 833-712-1747 |
| Email Address | support@rocketcarwash.com |
| Contact Page | Contact Us |
It is a rapidly growing company currently located in 7 states in the United States of America including Nebraska, Iowa, Pennsylvania, Texas, Utah, California, and Florida. So, you might need to dig in a little to find the contact details of your service center.
Also Read: Cancel Zips Car Wash membership
Cities with Rocket Carwash Locations
The cities with the most Rocket Carwash locations are:
- Omaha, Nebraska (4 locations)
- Lincoln, Nebraska (3 locations)
- Pensacola, Florida (1 location)
- Ankeny, Iowa (1 location)
- Grimes, Iowa (1 location)
- Monroeville, Pennsylvania (1 location)
- Temecula, California (1 location)
- Weatherford, Texas (1 location)
- Elkhorn, Nebraska (1 location)
- Katy, Texas (1 location)
