3 Simple Methods to Cancel your LVAC Fitness Membership

Las Vegas Athletic Club (LVAC) offers 24-hour access across seven locations, plus pools, weight training, group fitness, and personal training—all at an affordable price. But when it comes to canceling your membership, things can get frustrating.

Many members feel trapped by confusing policies, hidden fees, and endless payments even after submitting cancellation requests.

Thing to Know Before Joining:

Before signing up, always review your contract for cancellation terms, notice periods, and fees, as verbal assurances from staff may not be binding. Key points to check:

1. Cancellation Reasons: Medical issues or relocation beyond 25 miles may allow termination with proper documentation (e.g., doctor’s note or relocate proof).
2. Contract Type: Confirm whether your membership is month-to-month or fixed-term (e.g., 12 months), as this affects cancellation fees.
3. Cooling-Off Period: Nevada law grants a 3-day cooling-off period to cancel a health club contract with a full refund.

Fees in LVAC

How to Cancel LVAC Membership?

To cancel your LVAC Membership, follow the steps listed below.

1. Visit your GYM: Visit LVAC gym location during office hours. (Although LVAC is a 24-hour gym, it is advised you visit between 8 am – and 5 pm for better customer support). 
2. Talk to the Representative: Tell the reception staff you want to cancel your subscription. You might need to talk with the manager.
3. Fees payment: You might have to pay early termination or annual fees according to your contract.
4. Cancellation Form: Fill the cancellation form and add your signature.
5. Ask for Confirmation: take your receipt and do as if the cancellaiton process is compete.

Payment and Confirm Cancellation: Your process is complete after you pay any remaining dues and cancellation fees and sign the paperwork.

How to Cancel Las Vegas Athletic Club by Corporate

Follow the steps listed below If you are out of state, request for cancellation by calling LVAC corporate office or your local gym.

1. Make a Phone Call: Dial corporate number: (702) 933-0937 or (702) 734-8944
   • Week Days: Monday – Friday
   • Office Hours: 8:00 AM – 5:00 PM
2. Request Termination: Ask for support to cancel your Membership or if termination is available.
3. Give Membership Details: Provide your name, MemberID and reasons.
4. Payment and Dues: You must clear all your dues and pay termination fees before canceling.
5. Cancellation Date: Provide them with the date you want your membership to end.
6. Confirmation: They will email you about your cancellation procedure.

Review at BBB.org: A member reported a nightmare experience facing multiple failed attempts to update autopay, unexpected charges piling up, and even getting hung up on by corporate when asking for help through call support.

How to Cancel Your LVAC Membership via Certified Mail

Step 1: Write Your Cancellation Letter

Draft a clear cancellation letter with your full name, Member ID, contact info, and a specific cancellation date (at least 30 days ahead, as per LVAC policy). State your reason for canceling (relocation, medical, or personal), and mention if you’re including supporting documents (e.g., doctor’s note or proof of new address). Request written confirmation.

Example:
“I, [Your Name], Member ID [XXXX], request to cancel my LVAC membership effective [Date, 30 days from now]. Please send confirmation to [Your Email]. I’ve included documentation for [relocation/medical reason, if applicable].”

Step 2: Gather Documentation (If Needed)

For medical or relocation (beyond 25 miles) cancellations, attach a doctor’s note or proof of new address. Keep copies for your records.

Step 3: Send via Certified Mail

Mail your letter to LVAC’s corporate office (2655 S Maryland Pkwy STE 201, Las Vegas, NV 89109) using certified mail with return receipt. Keep the receipt and tracking number.

Step 4: Pay Any Outstanding Fees

Check for annual or early termination fees. Contact LVAC at (702) 853-7440 to confirm your balance and settle any dues.

Step 5: Follow Up

After sending your letter, call or email LVAC within a week to confirm receipt. Request written confirmation and monitor your bank statements for unauthorized charges. Dispute any issues with your bank if needed.

How to Contact LVAC?

To contact LVAC gym’s corporate follow the simple steps.

1. Visit the official contact us page.
2. Select “Cancellation Information” from dropdown.
3. Enter your Full Name, as in membership detail.
4. Enter contacts like Phone Number and Email Address.
5. Type your gym MemberID.
6. Add you “Message” related to cancellation.
7. Finally, solve Captcha and click on Send button.

Cancellation by online contact form is not mentioned in official document, but send direct message to corporate office. You can try requesting. And please do let us know your experience to improve our information.

Contact Details

1. Contact Form: https://www.lvac.com/about-us/contact-us/
2. Corporate Number: (702) 734-8944
3. Payments Support Number: (702) 933-0937
4. Support email: customerservice@lvac.com
5. Office Hours: Monday – Friday 8:00 AM – 5:00 PM
6. Corporate Address: 2655 South Maryland Parkway Ste 201 Las Vegas, NV 89109-1666

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