Managing daily grocery shopping can be challenging for everyone. Misfits Market offers delivery of affordable groceries directly to your doorsteps, but it might not be ideal for everyone.
You might be looking to cancel your Misfits Market subscription. For reasons such as changes in preferences, looking to cut costs, exploring the local market, or service issues.
Groceries charges occur at the start of each billing cycle and automatically renew unless canceled. So, it is important to terminate it if you no longer need it. We have covered everything you need to know.
Cancellation Policy
Misfits Market offers cancellation via 2 different methods 1. online account management and 2. contact form.
It does not charge any cancellation fees but you must cancel your membership before 9:00 p.m. Eastern Time on the last day of your billing cycle to avoid further charges. And if you cancel through the “contact form” send a request at least 48 hours before your expiry date.
How to Cancel Misfits Market Subscription Online?
You cancel the Misfits Market Subscription online by first downgrading your account to a Flex plan and then requesting account cancellation.
Follow the 5 easy steps below to cancel your subscription online from the official website:
- Visit https://www.misfitsmarket.com
- Log in to your Misfits market account using your details.
- Go to the “My Plan” page in your account
- At the bottom of the page, click the “cancel plan” button below the upgrade plan button.
- Click the purple “Cancel Plan” button in the “Still want to cancel” prompt.
After your membership is canceled, you will receive a confirmation email.
Your orders do not automatically stop when you cancel your membership; you must cancel it separately.
Misfit Market Cancellation Request via the Contact Form
Follow 6 simple steps to request for cancellation:
- Visit the Contact Us page of the Misfits Markets website.
- Fill out your Full Name and Email used while signing up.
- Add “Request to Cancel the Subscription” on “Subject”.
- Select the “Cancel Subscription” on the MM Contact Us Form option.
- Add reasons why you need to cancel your membership.
- Finally, complete the process by solving the captcha and hitting “submit”.
If you encounter any problem while canceling, then you can message their assistance team using a contact form with error details.
How to Downgrade to Flex Plan subscription?
A flex plan is an order-as-you-go model, this does not auto-fill carts, boxes, or delivery.
Follow the 4 steps listed below to downgrade to your Grocery Subscription to a flex plan.
- Log in to your account using your credentials.
- Go to the “My Plan” page in your account.
- Scroll down to the “Need a break?” section.
- Click on “Pause or Cancel Subscription” to cancel your Flex Plan.
Refund Policy
Misfit Market will refund only if you cancel within 7 days (or 14 days for biweekly deliveries) of registration and have placed no orders.
All refunds are processed through the original payment method and have no processing fees. It can take a few business days to process, depending on the payment method and bank.
How to get a refund from Misfits Market?
To receive a refund for an item, First log in to your account, then go to the “orders page” Now, and scroll down to the previous orders. Locate the item from the list, and click the “Report Issue” button.
How do I contact Misfits Market customer support?
If you need help with any questions about services like orders, shipping, refunds, and returns. You can contact corporate support using the details listed in the table below.
Contact Information | Details |
---|---|
Phone Number | +1 215-995-0065 |
Email Address | contact@misfitsmarket.com |
Physical Address | Philadelphia, PA 19148 United States |
Business Hours | Monday – Friday: 9:00 AM – 6:00 PM |
Social Media Accounts
Information | Details |
---|---|
https://www.facebook.com/misfitsmarket/ | |
https://www.instagram.com/misfitsmarket/ | |
X | https://twitter.com/misfitsmarket |
https://www.pinterest.com/misfitsmarket/ | |
TikTok | https://www.tiktok.com/@misfitsmarket |
YouTube | https://www.youtube.com/@MisfitsMarket |
FAQs
Can I pause my Misfits Market subscription?
Yes, you can pause. Login to your account, Go to your “My Plan page” then click on “Pause” under “Need a break?”.
Does Misfits Market charge a monthly fee?
No, Misfit Market does not charge monthly fees on the flex plan or grocery subscription. You only pay for what you order from the company.
Can I Cancel My Order?
If you didn’t mean to place an order, you may be able to cancel it quickly. After your order is confirmed, check your Orders page for a “cancel order” button. This option is available for a limited time, so act fast! Currently, this feature is only for eligible customers, but we hope to offer it to everyone soon.