Hey! Ready to close your Credit Karma account? Since their main services like credit monitoring are free, “canceling your membership” means deactivating your account.
You have the option to close your account through website or mobile app (US and CA only), and I’ll guide you through these methods step by step using the official instructions.
Key Takeaway
- Data Retention: Your data may be kept for up to 2 years (anonymized after), per Credit Karma’s policy.
- Credit Score: Closing your account won’t hurt your credit score.
- Download your Data: Save your reports/scores before deleting — you’ll lose access.
- Linked Accounts: Close Credit Karma Money (Spend or Save) or Intuit products separately.
- Support Tips: Use support.creditkarma.com or email support@creditkarma.com — responses may be slow, so follow up.
How to Cancel Credit Karma Membership Online?
If you have a Credit Karma Money account or linked services like TurboTax, you’ll need close those account first. Then follow the steps listed below to cancel your Credit Karma membership.
Step 1: Log In to your Credit Karma account
Visit Credit Karma’s Official Webiste then sign in your account using your Username and Password.
Step 2: Go to Profile’s Settings
Click on the “Profile Icon” on the top-right corner then select on “Profile & Settings”.
Step 3: Click on “Close my Account” button
Scroll untill you see “Close my Account” button at the bottom of the page. Click on it, confirm closing your account by clicking on “Yes, close my account”.
Note: You might need to confirm your identity, which may include answering security questions.
Step 4: Confirm account closure
Finally, complete the process by receiving an email confirming your account is deactivated.
Alternative Method
If you do not find the “Close my Account” option then, visit “how do I cancel my membership?” support guide and click “Cancel my Credit Karma membership” link.
How to Delete Credit Karma Account from Mobile App?
If you are using the service from mobile app and in U.S., Canada, then follow the steps listed below.
- Open the App: Launch the Credit Karma app on your iOS or Android device and log in.
- Go to Settings: Tap “Profile” or “Settings” (label may vary by device or app version).
- Find Deactivate Account: Look for “Security” or “Deactivate Account.” If it’s not visible, use the app’s Help Center (search icon) and type “deactivate account.”
- Verify Identity: Complete the identity verification prompts, which may include security questions.
- Confirm Deactivation: Follow on-screen instructions to finalize. You’ll get a confirmation email.
Tip: Some users report app glitches hiding the “Deactivate Account” option. Update the app or clear your device’s cache to resolve this.
FAQs on Credit Karma Cancellation
Can I reactivate my Credit Karma account after closing it?
No, deactivation is permanent. You’ll need to create a new account if you want to return, but Credit Karma Money accounts cannot be reopened.
What if I have a TurboTax or Intuit account linked to Credit Karma?
Manage these separately at accounts-help.intuit.com. Log in, go to “Products and Billing,” and cancel any subscriptions.
How do I ensure my data is removed?
Credit Karma retains data for up to two years for legal reasons. For extra security, freeze your credit reports with Experian, Equifax, and TransUnion after closing.
What if I can’t log in to cancel?
Contact support at support@creditkarma.com or call (888) 236-5798. Request a virtual chat with a real person, not a bot, to close your account.
Will canceling affect my credit score?
No, closing your account won’t impact your credit score, as Credit Karma only monitors it.
