How to Cancel Onelife Fitness Membership [2025]

Canceling a gym membership can feel harder than a workout itself—especially when you’re met with delays, fine print, and unhelpful support. If you’re wondering how to cancel your Onelife Fitness membership, you’re not alone.

Whether you’re relocating, facing health issues, or simply not using the gym anymore, paying $29.99/month or more for unused access doesn’t make sense. Onelife Fitness, with over 58 locations across the U.S., may offer great amenities like swimming and personal training—but if it no longer fits your routine, it’s time to move on.

In this guide, we’ll walk you through the exact steps to cancel your Onelife Fitness membership quickly and correctly. Plus, we’ve included helpful tips from real members so you can avoid common mistakes and avoid unnecessary fees.

Thing to know before Onelife Fitness Cancellation

You can cancel you Onelife Fitness at any time but here are few points you need to keep in mind.

1. Contract Type: Check your contract if you have a Monthly or an Annual membership.
2. Cancellation Method: Written notice via email or mail
3. Notice Period: Submit 30 days’ written notice + pay fee (3x monthly dues).
4. After Initial Term: Submit written notice between the 25th and last day of the month.
5. Cancellation Fee:
   • Initial term: 3x monthly dues
   • Waived for relocation/military service (with documentation)
6. Refund Policy:
   • Full refund within 3 days of signing (presale agreements)
   • Prorated refund after cancellation (if applicable)
7. Freeze Policy: Not specified in policy

Policies may vary by location—check your membership agreement/contract or contact your local club to get more information.

How to Cancel Onelife Fitness Membership?

To cancel your Onelife Fitness membership, you must provide a written notice with at least 30 days’ advance warning. An administrative fee may apply, and all outstanding dues must be paid in full for the cancellation to be processed.

You can submit your cancellation request using any of the following methods:

1. In Person

1. Prepare a written cancellation notice including your name, membership ID, and desired termination date.
2. Visit your Onelife Fitness club and deliver the notice directly to the Club Manager or Assistant Manager (if permitted).
3. Request a dated receipt or written confirmation that your cancellation notice was received.
4. Pay any outstanding dues and the required administrative fee (three times your monthly membership dues if within the initial term).

By Mail

1. Write a formal cancellation letter with your name, membership ID, and the effective cancellation date.
2. Address the letter to:
   1441 Beaver Creek Commons Dr,
   Apex, North Carolina 27502,
   Attention: General Manager
3. Send the letter via certified mail with return receipt requested.
4. Retain the mailing receipt and any confirmation of delivery.
5. Ensure all dues and fees are paid as required.

3. By Email

1. Draft an email including your name, membership ID, and the date you wish to terminate your membership.
2. Send your email to: memberservices@onelifefitness.com
3. Request a confirmation of receipt and keep a copy of your sent email.
4. Pay any outstanding balances and applicable administrative fees.

Onelife Fitness Cancellation Request Letter Sample

Subject: Membership Cancellation Request – [Your Full Name]

To: Onelife Fitness
Address (for mail only remove if sending via email)Date

Dear Onelife Fitness Team,
I am writing to formally request the cancellation of my gym membership with Onelife Fitness. My name is [Your Full Name], and my membership number is [Your Membership ID or last 4 digits]. I can be reached at [Your Phone Number] or [Your Email Address], and I am submitting this request on [Today’s Date].

If possible, I would like the cancellation to take effect on [Preferred Cancellation Effective Date]. I am canceling due to [brief reason – e.g., relocation, medical reasons, or personal circumstances], and I kindly ask that you confirm the cancellation in writing and let me know if any further steps are required.

Attached my Document for Fee Waiver for [relocation or military]

Thank you for your assistance.

Thank you,
[Your Name]

What to Do After Cancelling Your Onelife Fitness Membership

After you’ve submitted your cancellation request, here’s a short checklist to make sure everything is finalized smoothly:

1. Confirm Receipt:
   Follow up with your club to ensure they received and are processing your cancellation request.
2. Get Written Confirmation:
   Request a confirmation email or letter stating your membership has been cancelled and noting your final day of access.
3. Check Final Payment:
   Your last payment will typically be on your next billing date, and your membership will remain active until the end of the following month.
4. Monitor Bank Statements:
   Watch your bank account to make sure no further charges are made after your membership end date.
5. Keep Documentation:
   Save all emails, letters, receipts, and confirmation messages related to your cancellation in case of future billing disputes.

Articel you might be Interested: How to Cancel Planet Fitness Membership

How can I Contact Onelife Fitness Customer Service?

Below is the updated table with all Location-Specific contact information, focusing on Support and General Inquiries contact details for Onelife Fitness, based on official webite.

Find: Location Specific Phone number and Email Address

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